Your privacy is important to us.
This Privacy Notice aims to give you information on how Visable S.A (‘Visable”, ‘we’, “us” or ‘our’) collects and processes your personal data through your use of this Website, including any data you may provide through this Website when you sign up to our Website, browse, present your activity, product or services or request for a quote via our Website, enter a competition or engage with us on our Website or any means of communication such as emails, What’s App messages, push notifications or SMS.
This Privacy Notice explains what personal data is processed about you, why we are processing your personal data and for which purposes, how long we hold your personal data for, how to access and update your personal data, as well as the rights you have regarding your personal data and where to go for further information.
Visable may collect personal data in the course of our business, directly from you or your organization (such as when you create an account, when you access our webpage, when you contact us, use one of our services) or from third parties, such as data broker.
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Visable S.A., a limited company, having its registered office at 157, rue Anatole France Hall A, Levallois-Perret 92300, France, processes your personal data as data controller.
We may collect the following categories of your personal data, such as:
§ Identification information (such as you name, pictures, identification number)
§ Business contact and other information (such as professional telephone number and email address, job title, department, name of organization and your dealings with Visable on behalf of yourself or your organization).
§ Financial information (such as banking details),
§ Relevant information as required by trade control, anti-money laundering and anti-bribery regulations and corruption laws and other regulatory requirements. We carry-out Know Your Client / Vendors personal data processing as part of our client / vendors onboarding procedures. This may possibly include, documents obtained from you, evidence of sources of funds, and possibly information obtained from third party sources online or offline,
§ Usage Data includes information about how you use our Website, products and services.
§ Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences, and
§ Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this Website.
We inform you when the provision of information is mandatory. If you do not provide this "mandatory" information, Visable may not be able to provide you with certain services, or respond to the request or form in question. The fields of a form that are not filled in as mandatory are left to your discretion. It is up to you to choose whether or not to complete them.
We process personal data covered by this Privacy Notice for the purposes listed below. Whenever we process your personal data, we do so on the basis of a lawful "justification" (or lawful basis) for processing, which we have identified in the table below.
| Purpose for processing | Lawful basis | |
| 1. | Create and manage your user account. | Performance of our agreement with you. |
| 2. | To carry out administrative operations relating to agreements, orders, receipt of deliveries, invoices, payments, accounting in relation to accounts management, etc. | Performance of our agreement with you. |
| 3. | To manage our business relationship with you or your organization and provide you support. | Legitimate interest in maintaining our relationship and conducting our business operations.
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| 4. | To send you marketing communications regarding our services and products by email, what’s app or any other means of communication. | Legitimate interest in providing information about our products and services that may be of interest to you, unless applicable law requires us to obtain your consent, in which case we will do so.
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| 5. | To manage and optimize customer relationship including by improving our Website, and our products and services generally. | Legitimate interests to better serve our clients. |
| 6. | To ensure security and protection of our Website and prevent fraud. | Legitimate interests to ensure the security of our clients transactions on our Website. |
| 7. | To comply with our legal obligations, including any Know Your Client / Vendor, Anti-Money Laundering or Anti-Bribery regulations, conflicts or similar obligations. | Compliance with our legal obligations regarding anti-money laundering or anti-bribery regulations, conflicts or similar obligations.
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| 8. | To provide business insight into how members use the Website for marketing purposes. | Legitimate interests to conduct marketing activities in order to produce the most effective Website and member experience. |
| 9. | To comply with a request from law enforcement, courts, or other competent authorities. | Compliance with legal obligations or legitimate interest, including to assist law enforcement authorities with prevention or detection of serious crime. |
| 10. | To enforce our legal rights and obligations, and for any purposes in connection with any legal claims made by, against or otherwise involving you. | Legitimate interest in protecting our organization from breaches of legal requirements owed to it and to defend our company in the context of litigations. |
| 11. | In contemplation of and/or in connection with a business transaction such as a merger, or a restructuring, or sale. | Legitimate interest in being able to make decisions relating to the future of our business to preserve our business operations or grow our business. |
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. You can unsubscribe from all our marketing communications (emails, WhatsApp, SMS, etc.) by using the unsubscribe feature in all messages we send you.
This Website includes links to third-party sites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party sites and are not responsible for their privacy statements. When you leave our site, we encourage you to read the privacy notice of every website you visit. If data is collected through third parties cookies, our cookies banner includes the settings to allow you to refuse or accept such cookies. Please use such settings to express your preferences.
You can disable or refuse cookies through the cookie banner upon arrival on the Website and at any time through the cookies setting dashboard, accessible in the footer of the Website. For more information about the cookies we use, please see our Cookie Policy.
§ Personal data will only be accessible on a need-to-know basis to a limited list of employees within Visable Group: administrative, financial, communication, marketing, product and sales departments.
§ Personal data may also be shared with service providers acting on behalf of Visable (such as IT, payment, logistics, marketing services providers) and with governmental bodies (tax authorities).
§ Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this Privacy Notice.
Please note this list is non-exhaustive and there may be other examples where we need to share with other parties. These are either justified by our legitimate interest, permitted by applicable law, or necessary for compliance with a legal obligation to which we are subject.
Because of the global nature of our business, your personal data may be transferred for the purposes set forth in Section 4 above, the European Economic Area (‘EEA’), to countries not offering a level of protection of personal data equivalent to that offered within the EEA. In the absence of an adequacy decision of the European Commission, the transfer of your personal data will be made pursuant to the appropriate safeguards, such as entering into the EU Commission Standard Contractual Clauses, and additional measures and clauses to supplement such Standard Contractual Clauses as it may be required subject to the transfer impact assessment which gives personal data the same protection it has in Europe and notably prevent interference by public authorities of third countries.
You can obtain a copy of the relevant safeguard by contacting customercare@europages.com although some details may be redacted for confidentiality reasons.
We retain your personal data for as long as required to fulfil the purposes for which it was collected. In some cases, we retain personal data for longer, if doing so is necessary to comply with our legal obligations or is otherwise required by applicable law, rule or regulation.
We generally retain your personal data for the duration strictly necessary for the management of our relationship with you or your organization, and until the deletion of your user account. At the end of this period, we will archive only the personal data that is necessary for us to comply with our legal and regulatory obligations (in particular tax and accounting) or to protect our rights and interests, within the limit of the applicable statute of limitations, i.e. in principle five years after the end of our agreement. In addition, unless you object, we retain your personal data used for marketing purposes for an additional 3-years period after the end of our relationship with you, if we do not have any more contact with you.
When your personal data will no longer be necessary, we will delete or anonymize them.
Under applicable privacy laws, you may have rights over your personal data as a data subject. We set out below data subject rights under GDPR, which apply when you are located within the EU. More information about each of these rights is set out below:
§ Withdrawal of consent. You can withdraw at any time your consent in respect of any processing of personal data based on your consent, without affecting the lawfulness of processing based on your consent before its withdrawal.
§ Access. You can ask us to confirm whether we process your personal data and, as the case may be, inform you of the characteristics of such processing, allow you to access such data and give you a copy of it.
§ Rectification. You can ask us to rectify or complete inaccurate or incomplete personal data.
§ Erasure. You can ask us to erase your personal data in the following cases: where it is no longer necessary for the purposes for which it was collected; you withdrew your consent; you objected to the processing of your personal data; your personal data has been processed unlawfully; or to comply with a legal obligation. We are not required to comply with your request notably if the processing of your personal data is necessary for compliance with a legal obligation or for the establishment, exercise or defense of legal claims.
§ Restriction. You can ask us to restrict the processing of your personal data (i.e., keep but not use your personal data) where: the accuracy of your personal data is contested; the processing is unlawful, but you do not want it erased; it is still necessary to establish, exercise or defend legal claims; to verify the existence overriding grounds following the exercise of your right of objection. We can continue to use your personal data following a request for restriction, where: we have your consent; to establish, exercise or defend legal claims; or to protect the rights of another natural or legal person.
§ Portability. You can ask us to provide your personal data to you in a structured, commonly used, machine-readable format, or you can ask to have it 'ported' directly to another data controller, but only where the processing is based on your consent or on the performance of a contract with you, and the processing is carried out by automated means.
§ Right to object to processing justified on legitimate interest grounds. Where we are relying upon legitimate interest to process personal data (see Section 4), then you have the right to object to that processing. If you object, we must stop that processing unless we can either demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms or where we need to process the data for the establishment, exercise or defense of legal claims.
§ Right to object to processing for marketing purposes. Where we process personal data for direct marketing purposes, then you have the right to object to that processing at any time.
§ Digital Legacy: You have the right to set out instructions (general or specific) about what happens to your personal data after your death.
You also have the right to lodge a complaint with a supervisory authority if you consider that the processing of your personal data infringes applicable law.
The contact details of the relevant EU supervisory authority for the protection of personal data are available here. In France, the supervisory authority is the Commission Nationale de l'Informatique et des Libertés (CNIL) – https://www.cnil.fr.
For further information regarding your rights, to exercise any of your rights, or if you have any complaints or questions regarding the processing of your personal data, please contact customercare@europages.com.
We may occasionally change this Privacy Notice, for example, to comply with new requirements imposed by the applicable laws, technical requirements or good commercial practices. We will notify you in case of material changes.